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Ps4 slim compatibility with Razer Kraken 7.1 chroma

Discussion in 'Razer Support' started by interactiveCyclamen392, Apr 7, 2018.

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  1. So I just got a new ps4 slim and I have these headphones I use for my old ps4
    I plugged it into the new one and it won't work at all the lights wont even come on it works fine with everything else I have but not my new ps4. Can anyone help me on this issue or let me know if it's just not compatible with the slim
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Yo! This appears to be a common issue on PS4 slim with headsets that have USB digital connection type. Please reach out to the manufacturer of your console as they may have a firmware update for you.
     
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