Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

PSA: Razer Phone & The Razer Kishi (Update 26/06)

Discussion in 'Mobile' started by Rox598, Jun 9, 2020.

Thread Status:
Not open for further replies.
  1. liljuny

    liljuny Member

    ohh noooo. that sucks since I ordered the kishi today and I have a RP2.... (I was going to get it since I probably sadly move onto a samsung eventually or even the red magic 5g though not sure if it fits the kishi...) its a shame.... real damn shame...
    ogreri likes this.
  2. Rox598

    Rox598 Keyblade Master VANGUARD

    Kishi arrived today woop woop

    Fits my OnePlus 8 grand (wants to take the screen protector off though) but as expected RP1 is a no go.

    Hopefully the adaptors won't take long to get to people (and me)
    Last edited: Jun 15, 2020
    liljuny likes this.
  3. json1175

    json1175 New Member

    Received my Kishi today and removed the rubber inserts to get my RP2 to fit. There's definitely some play between the phone and the controller but not to any degree that I feel concerned. Though, being slightly OCD it is more of an annoyance than anything because it just looks a little *off* when viewing from a side angle. That aside, it feels pretty solid and I've been enjoying some Yakuza 0 sessions via xCloud.

    That said, I reached out to CS the day I ordered the device to get the special "kit". The rep said it needed to be escalated so a case was created and been crickets ever since.

    I'll share any updates regarding the kit as soon as I have any but otherwise, I definitely recommend this device for either RP, with or without the special grips.
    AnExtremelyLongName and liljuny like this.
  4. liljuny

    liljuny Member

    Still ordered the Kishi as I'm a razer collector (even have a spare unopened RP2 as the one I use is a bit worn.) And also managed to order the Cloth Masks that just dropped a couple of days ago which I'm pleased about so just dropped the Kishi in the cart as well.

    However my phone is still the RP2... Not sure if the Red Magic 5G or OnePlus 8 will fit as those are the two candidates I'm looking as my next phone.

    Shame I couldn't get the adaptors for the RP when I ordered it. Soon as the Kishi arrives I will reach out to support to request for them.
  5. liljuny

    liljuny Member

    Thanks for the post. Would you be able to share any pics if possible? No worries if not :)
  6. json1175

    json1175 New Member

    I actually planned to get some pics up but didn't have time yesterday :smile_:

    The attached images show how the right side is a little "off". I'm using a piece of slightly heavy weight paper to add support where the rubber would otherwise be if the rubber inserts were still installed. It definitely helps in keeping the overall feel a little more stable. The left side isn't as affected because of the camera bump.

    I also received an update from CS:
    "We are still working on your Razer Kishi rubber insert for your Razer Phone 2.
    Please note that there would be a delay on the shipments for the rubber insert as we do not have the rubber inserts yet. Availability has not been confirmed but will update you once we have them."

    I've seen this response elsewhere so I wasn't surprised. But like I said above, it's still totally usable and the extra support from the makeshift mod helps.

    Attached Files:

    liljuny likes this.
  7. Lordubuntu

    Lordubuntu New Member

    As it is for now, would you recommend me to wait for the razer kishi support or to look at the junglecat ?
    I have a razer phone 1 and even if it can't work out of the box with both of them, at least with the junglecat i can print a 3d case.
  8. json1175

    json1175 New Member

    I'd say it really comes down to personal preference since there are pros and cons with both devices. The Junglecat has native button mapping and bluetooth so if you plan to use emulators, play android games or connect to a PC these are definite pros. But, being that it's a wireless device there is potential for input lag and you need to make sure it stays charged. It's also pricier than the Kishi.

    If you plan to use cloud gaming services like GeForce Now or xCloud then I'd definitely recommend the Kishi. Playing over xCloud I haven't experience any input lag, it's been very comfortable and the idea of pass through charging is great for long sessions.

    I can't speak to the out-of-box experience with the RP1 but I imagine it will be very similar to the RP2, meaning, you shouldn't have any major issues. At least none that you apparently can't handle :)
    liljuny and Lordubuntu like this.
  9. liljuny

    liljuny Member

    Thanks got mine today! Took the stock rubber inserts off for now. Its more convenient as I feel its quicker to just put on the phone than the Junglecat.
  10. burbigo1

    burbigo1 New Member

    Last edited: Dec 18, 2020
    liljuny likes this.
  11. Lordubuntu

    Lordubuntu New Member

    hey buddy, just want to say that in the end your positivity convinced me (you also got a fair point about cloud gaming services, i'm a stadia founder and i play a lot with it). I've just ordered the kishi for my rp1. As soon as it arrives i'll contact the support for the rubber inserts.

    Thanks a lot, finger crossed!
    liljuny likes this.
  12. json1175

    json1175 New Member

    Sweet! It's really not bad without them, right?

    Awesome! I don't think you'll be disappointed, it's been a great device and I'm sure Stadia will work really well. I played some xCloud games using an XBOne controller and I never really could get into using it with my phone. This Kishi has made all the difference for me personally.

    I'll continue to provide updates when I hear from customer support but if anyone manages to get the new grips please share some photos and/or feedback.
    Lordubuntu and liljuny like this.
  13. Lordubuntu

    Lordubuntu New Member

    hey guys, just wanted to post an image (shared by a guy on the Stadia sub reddit) of the original rubber inserts took away from the kishi.

    liljuny likes this.
  14. Lordubuntu

    Lordubuntu New Member

    Quick update, my kishi just arrived today. I've already spoken with the razer support (because as we already know rp1 won't fit the kishi with the stock rubber insert) and i'm waiting for further help.

    Meanwhile, from a chinese TPU rp1 cover i had, i've created a home made rubber inserts, and it works like a charm.

    Aside that, i love the kishi. Works like a charm with Stadia!
    json1175 and liljuny like this.
  15. RaceRider102

    RaceRider102 New Member

    How to chat?
  16. RaceRider102

    RaceRider102 New Member

    I can't contact RAZER, and can't find any way to chat with them. Bcoz I need a MSDS (Material Safety Data Sheet) from them since FEDEX won't deliver until they will have one. It should have been delivered right now on my home but then FEDEX wants a MSDS form. They said I need to contact the RAZER to get a MSDS. But RAZER contact support will never be available EVERYDAY!!!! COME ON FEDEX, just deliver my Kishi and I'll even pay you another $100 if you want to. Please can you find me an agent?
  17. RaceRider102

    RaceRider102 New Member

    If you can help me, please I need to contact them fast, so my package won't be stuck. TNX anyway if you can't help.
  18. Rox598

    Rox598 Keyblade Master VANGUARD

    I'll ask a staff member to reach out to you.
    WHTZMBE likes this.
  19. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey RaceRider102! Thanks for posting your concern here. Please send me your email address and order number via PM. Let's continue from there.
  20. RaceRider102

    RaceRider102 New Member

    Thank you!
Thread Status:
Not open for further replies.
Sign In with Razer ID >

Don't have a Razer ID yet?
Get Razer ID >