Question about orders | Razer Insider

Question about orders

  • 28 February 2021
  • 3 replies
  • 268 views

Hey guys, I ordered the Blackshark V2 X headphones yesterday, but realized that I was meant to order the Blackshark V2 and not the X version. Is there a way to cancel my order and switch it out for the Blackshark V2?

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3 Replies

Userlevel 7
DarkFlameReaper
Hey guys, I ordered the Blackshark V2 X headphones yesterday, but realized that I was meant to order the Blackshark V2 and not the X version. Is there a way to cancel my order and switch it out for the Blackshark V2?


Hey there! Thanks for creating this thread. Aside from refusing the delivery, you can contact our Customer Service Team by clicking this link. Ensure to select "Order from Razer.com" > Submit, then select the chat option.
Razer.Speedcr0ss
Hey there! Thanks for creating this thread. Aside from refusing the delivery, you can contact our Customer Service Team by clicking this link. Ensure to select "Order from Razer.com" > Submit, then select the chat option.

Oh ok thanks!
Userlevel 7
DarkFlameReaper
Oh ok thanks!


No sweat! Consider this thread locked. Feel free to send me a PM or visit our self-help options should you have other questions or concerns.