question about reedeming hours on razer cortex s8

Discussion in 'Razer Support' started by Den_Jerv, Nov 1, 2021.

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  1. Den_Jerv

    Den_Jerv New Member

    so my team has aprox 36 hours. if i reedem a 20 hour reward will i stole 20 hours from my team and take the reward for myself ,the reward will be divided by 4 or each one will take tha same reward ?
    sorry but i cant figure out how this is working .Thanks!
     
  2. Razer.GuitarScar

    Razer.GuitarScar Active Member

    Thanks for posting your concern here on our support board. @Michelle-RazerCortex Looping you in, I believe you can assist our friend here further.
     
  3. Michelle-RazerCortex

    Michelle-RazerCortex Well-Known Member Staff Member

    Hey there!

    Thank you very much for sharing your inquiry here.

    If you redeem a 20-hour reward, you and your squad will consume 20 hours from the total gameplay time of your reward. Your left time after the redeeming is (Total Gameplay Hours - 20 hours).

    Redeemed prizes will be distributed proportionally based on the gameplay time contribution of each member.

    For more questions, please feel free to check our FAQ:
    https://deals.razer.com/squad-rewards/faq#faq

    Please feel free to let us know if you need further assistance.

    @Razer.GuitarScar Thank you for tagging me. Hope you have a wonderful day!

    Best regards,
    Michelle
     
  4. Den_Jerv

    Den_Jerv New Member

    thanks a lot for the explanation ! have a nice day
     
  5. Michelle-RazerCortex

    Michelle-RazerCortex Well-Known Member Staff Member

    That is great! Please feel free to let me know if you need further assistance!

    Michelle
     
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