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QUESTION: Process of redeeming rewards

Discussion in 'Razer Gold & Silver' started by rcmercado, Dec 29, 2019.

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  1. rcmercado

    rcmercado Member

    So, I earned a lot of Razer Silvers lately. I want to redeem a Razer product (which is Razer Viper), and I would like to know how will I redeem it, and how will I get the product, even though we don't have a razer store in our country?
    addinshaffiq likes this.
  2. shmekermeister

    shmekermeister Well-Known Member

    All prizes redeemed through zSilver program are used to be sent from Hong Kong, so you will have to pay shipping fee and probably customs fee (this depends from country to country). Shipping fee is required to pay on the checkout (after you insert redeemed voucher), while customs fee (if applicable) is required when the product comes to border of your country through delivery service.
    addinshaffiq and Kenserky like this.
  3. SleepingmoOoN

    SleepingmoOoN New Member

    addinshaffiq and shmekermeister like this.
  4. rcmercado

    rcmercado Member

    Very helpful! Thanks a lot!!

    Yeah, Razer didn't post information about the process of redeeming rewards somewhere. Needed to ask someone first before doing so.
    addinshaffiq and shmekermeister like this.
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