Raid Shadow Legends not detected by Cortex Mobile

Discussion in 'Razer Cortex' started by .Surf., Nov 11, 2022.

  1. .Surf.

    .Surf. Well-Known Member

    Hi @Michelle-RazerCortex and everyone else,


    Am i the only one who has this issue with their Raid Shadow Legends game not being recognized by the Cortex Mobile? Funny enough, its working on a different device, but not on my main phone. It did work some long time ago but its the 2nd time i see this issue with this game, i do have it installed btw. Any recommendations or tips that i can use?
    Let me know please. Thanks!
     

    Attached Files:

    pancholr likes this.
  2. SmartG

    SmartG Well-Known Member Staff Member

    Hey there!

    Thank you for posting here. Could you submit the case here? Our support will help you out.

    I really love to help, but this is out of my scope. I am only responsible for Razer Cortex PC issues. Don't hesitate to send me a pm if you have any comments, suggestions, or bugs you encounter when you use Razer Cortex PC.

    We truly appreciate your patience and feedback. Thank you!

    Michelle
     
    pancholr likes this.
  3. LokoLeo2k

    LokoLeo2k New Member

    Same thing here but on PC, razer sometimes recognizes Raid: SL, and occasionally it disappears. I also have trouble launching it when it's there. Many times I have had to launch it through Cortex, then launch it through the Plarium Play app, and then use the X to close the window for the one launched by Cortex to earn rewards.
     
  4. SmartG

    SmartG Well-Known Member Staff Member

    Hey there!

    Thank you for sharing this issue with us here. My name is Michelle from the Razer Cortex technical support team. I am delighted to be of your assistance.

    We have noticed this issue and will talk with the game developer about it. Thank you for bringing this issue to our attention.

    Michelle
     
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