Raiju Tournament Stick Drift | Razer Insider

Raiju Tournament Stick Drift

  • 27 March 2019
  • 5 replies
  • 2 views

Can anyone please give me the 1.04 update to fix this? My controller is unplayable and I've had no help after contacting support.

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5 Replies

Have you tried 1.03 firmware ?
7nightwing7
Have you tried 1.03 firmware ?

Yes and it didn’t fix it. 😞 I have tried everything they suggested and ive called and live chatted and they always say they will email me eventually. I’ve been waiting and waiting and I never get any emails back.
Well keep trying. You need to rma it.
7nightwing7
Well keep trying. You need to rma it.

I was hoping the 1.4 update could fix it because of some posts I read on the forums. But if it’s a RMA i need, i will call support again and specifically ask for that this time. Thank you for the info, that’s more than i got from support!
piggytale
I was hoping the 1.4 update could fix it because of some posts I read on the forums. But if it’s a RMA i need, i will call support again and specifically ask for that this time. Thank you for the info, that’s more than i got from support!

1.04 is for the new raiju ultimate gen. They changed the hardware. The new gen comes with 1.04 firmware installed. The frist gen of the raiju ultimate Has 1.03 firmware. But in your case the unit is faulty and needs to be replaced. Try the rma process, you will receive a unit with 1.04 installed most likely.