Raptor 27 USB-C not working | Razer Insider

Raptor 27 USB-C not working

  • 13 April 2020
  • 1 reply
  • 67 views
PersonSuit
I just got the Raptor 27 and so far it is really nice. However, the USB-C is not working. If I connect it to my PC, video never shows on the screen though Synapse will see it. I can change my chroma settings just fine with Synapse so I know its communicating to an extent but no Video. I have tried with a PC, MacBook Pro and an iPad and none of them will show video. I even tried another USC-C cable and factory resetting but it still did not work. HDMI and Display port do work without issue. Is there anyway I can fix this or did I get a defective unit?
http://www.twitch.tv/personsuit Fractal Design Define R5 Silent Case AMD Ryzen 1800x ASUS STRIX 2080Ti O11G 16GB 3000Hz DDR4 Corsair Vengeance LPX ASRock Fatal1ty X370 Pro Gaming Motherboard 1TB Samsung 850 EVO 256 Samsung 850 Pro Razer Raptor 27 Display Corsair K95 RGB Platinum MX Brown Keyboard Logitech G502 Hero Mouse Xbox One Controller ThermalTake V71 Case AMD Ryzen 2950x Threadripper ASUS Strix ROG RX 570 4G 32GB 3200hz CAS14 DDR4 G.Skill TridentZ RGB ASUS ROG Zenith Extreme X399 Motherboard 512GB Samsung 960 Pro Elgato 4KPro MK.2 Capture Card Elgato Stream Deck Logitech BRIO 4K Pro Webcam Shure SM7B Mic TC Helicon GOXLR Mixer Cloudlifter CL1 Pre-Amp DBX 286s Channel Strip Processor J-Tech Audio Extractor ASUS VG248QE 24" Display Two ASUS VS247H-P Displays
This topic has been closed for comments

1 Reply

Razer.Speedcr0ss
Userlevel 7
Hey there@ Thanks for sharing your concern here. Please send me a PM together with your device serial number and a video showing the issue. Let' continue from there.
CookiesCookie settings