Razer 13 ultrabook Black screen | Razer Insider

Razer 13 ultrabook Black screen

  • 8 October 2022
  • 1 reply
  • 125 views

Hi

I was wondering if anyone could give some advice.

I have an Ultrabook 13.3, and all of a sudden the screen is black. Occasionally by moving the angle of the screen it does appear. It also seems sometimes despite being very dark I can see the odd thing on the desktop.

It connects to an external monitor without issue. I've updated to the latest drivers, and that has not made a difference.

Thanks

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1 Reply

Userlevel 7
bizvilleSunglow877
Hi

I was wondering if anyone could give some advice.

I have an Ultrabook 13.3, and all of a sudden the screen is black. Occasionally by moving the angle of the screen it does appear. It also seems sometimes despite being very dark I can see the odd thing on the desktop.

It connects to an external monitor without issue. I've updated to the latest drivers, and that has not made a difference.

Thanks

Is it Razer book 13? Check if the display cable under the display hinge doesn’t wear off, it sounds like something wrong with some cable connector that control the display. On blade 15 it’s usually ribbon cable that slotted on motherboard isn’t gently plugged in from my experience, not sure if it’s the same case with book 13, I didn’t take a look on that or accurately the cable design is different.