Razer 15.6 Base Model 2018 Faulty hinge

Discussion in 'Razer Support' started by ven14, May 15, 2019.

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  1. ven14

    ven14 New Member

    The hinges on my new Razer Blade 15.6 2018 Base Model seem faulty as the laptop does not close firmly.

    Sometimes after closing the lid it will pop back open slightly like a spring. Never experienced such a fault in any laptop before.

    Considering the build quality you think it should be flush.

    Does anyone have a similar issue ?
     
    ven14, May 15, 2019
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  2. Lauriat

    Lauriat Title: Entitled

    Hey! Can you send me a photo of this via PM? Please include its serial number as well for system validation.
     
    Lauriat, May 15, 2019
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    ven14 likes this.
  3. ven14

    ven14 New Member

    IMG_20190516_190444 (1).jpg

    The laptop springs open to this after shutting the lid. Unless held down for a few seconds. This is not normal in any way and has been doing it out of the box.
     
    ven14, May 16, 2019
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