I installed the 7.1 Surround Sound Software as instructed, and logged in after installation. However, after I log in, the software just disappears and minimizes to the taskbar. The expectation is that the software should display an interface where I can enable/disable the surround sound option.
Any idea why is this happening? If it helps, I have already re-installed the software several times, and I had done a reboot after every installation.
I also tried running it as admin but the cursor only blinks and does nothing after,
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Userlevel 7
- Razer Support
- 7595 replies
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10 December 2021
itsenoti
I installed the 7.1 Surround Sound Software as instructed, and logged in after installation. However, after I log in, the software just disappears and minimizes to the taskbar. The expectation is that the software should display an interface where I can enable/disable the surround sound option.
Any idea why is this happening? If it helps, I have already re-installed the software several times, and I had done a reboot after every installation.
I also tried running it as admin but the cursor only blinks and does nothing after,
That's odd. Please check if your anti-virus or firewall is blocking the application. Also, check and set your computer color profile to default. Refer to the image below:
I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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