Razer Account and Razer Streamer Program Acceptance accounts seperate

Discussion in 'Razer Support' started by Reaper-IWP, Mar 16, 2020.

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  1. Reaper-IWP

    Reaper-IWP New Member

    When I recently got my newest Razer setup (Kraken, Naga Trinity, Tournament Ed. Cynosa,) I realized that it wasn't the account that my previous Insider, Affiliate, & Streamer program registration had been on. I was registering on my gaming pc which I wasn't aware had a old Razer account I hadn't used for anything on it, at least I think. I didn't know of multiple accounts and only thought I had one, but I can't find anything on my previous program involvement.

    Is there a way for me to link the accounts if they where separate? I will be going through emails to be sure, but I would like to get everything on one account for obvious reasons. If this is not an option, could I get my previous program participation reestablished under this account. I wouldn't mean any lost Razer Currency, just have it so I am able to participate actively in those programs once again from this account?
    Please let me know, it is appreciated, and I would only be in this situation except I had an accident where i suffered a traumatic brain injury that caused memory damage. I have reached a place where I can still be active again, but regaining some lost memories is more difficult and in progress.
    Thank you,
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! I appreciate your interest in our products and service. This is a complex concern. I'll do my best to help. By the way, please send me a PM together with the email addresses associated to your Razer Insider and Synapse account that you've registered your devices with. Let's continue from there.
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