Razer Atheris - BT problems | Razer Insider

Razer Atheris - BT problems

  • 25 March 2020
  • 2 replies
  • 10 views

Hey there!
I have a pretty new Razer Atheris and for some reason it stopped working on my Computer.
First I connected it with my Surface Pro4 an a few weeks later to my Omen Laptop. A few days later the bluetooth connection stopped working. I even can't remove/unpair the mouse on both devices. I tried to remove it via Windows settings and via the device manager. And if I try to pair it again, it wont be found.
I also tried the firmware update, but it says there is the new version installed.
My girlfriends laptop is able to pair with my mouse. I think, cause it is the first time.
It just works with the 2.4 GHz dongle on my devices.

Pls help me,
Ben

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2 Replies

I couldn't solve this problem. Would be nice if anyone is able to help me please.
Same issue. Any help appreciated. Is razer listening?