Razer Atheris wont connect on macOS Catalina

Discussion in 'Razer Support' started by MadderLakeplacehit674, Jan 31, 2020.

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  1. I have just bought brand new mouse Razer Atheris and it could not connect to my MacBook Pro 16". There was no problem with my older MBP 13". When can we expect a fix?
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Is the Atheris connected through Bluetooth or the dongle?
     
  3. Via BT. Dongle has classic USB connecter. The MBP has only USB-C. Will it be working with dongle?
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the reply. I see. It might be incompatible with the software. Do you have other Bluetooth devices? Do they connect to the MacBook Pro 16"?
     
  5. lmh5107

    lmh5107 New Member

    Same here! My Magic Trackpad works properly, and B&O H9i headphone works fine, too. Just Atheris can't connect with my MBP 15" via bluetooth.

    BTW, you Razer really need to update your synapse 2.0 (1.87) to work better with macOS Catalina. I don't ask for Synapse 3.0, just make the old Synapse better! PLZ!
     
    sherryhzy likes this.
  6. Yes, I have many other BT devices. When can we expect it to work?
     
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