I´ve just had it with this crappy software from Razer, looking for answers for more than a year now i cant fix my issue with the Razer Base Station Chroma and i think i never will, so for everyone looking for a solution just give up.
Just so we are clear i have the following Razer Products:
1.Diamondback
2.Firefly (Hard Edition)
3.Ornata Chroma
4.Base Station
I have tried "literally" everything there is to try and the Base Station keeps randomly disconnecting and de-syncing, this will happen every time like clockwork "ONLY" when Synapse 3 is running, so before someone responds with some non sense support question like "Have you tried to uninstall the driver?" or "Which build of windows are you running?" or the favorite "have you turned off USB selective power" here is what i´ve done to try and fix the issue.
I have tried in 3 different computers all of them with Windows 10 freshly installed and updated with no other software running other than Synapse 3 and no other USB device connected but the station and the USB selective power unchecked on device manager as well as the power plan and the station still disconnects no mater which USB port i use (2.0, 3.1 Type C)
I even tried a powered USB Hub just to check and no luck.
So its not Windows nor the driver nor the build nor a HUB nor an extension nor my USB ports nor the power nor the BIOS, nor the 3 different PCs, nor the power grid in my city, nor the country i live in and its not the base either because as soon as you close Synapse 3 all issues go away, so its Synapse 3, the only common denominator in all TESTS is Synapse 3.
Fix it now !!!!
All of the issues on the Razer forum regarding the base station are the same and all of them are because of Synapse 3
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