Razer Basilisk isnt connecting with Synapse.

Discussion in 'Razer Support' started by buzzFlirtIVORY128, Aug 5, 2019.

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  1. buzzFlirtIVORY128

    buzzFlirtIVORY128 New Member

    Hey guys,
    I bought Razer Basilisk and I have Microsoft Surface laptop. The mouse itself is working when connected but Synapse is not finding it? as you can see in the picture I attached mouse isn't there. I tried to uinstall the synapse app few times. Deleted drivers for basilisk and downloaded them again with no luck. Opened app as administrator. Nothing. Have any of you had a similar issue and managed to fix it?
    Cheers, Tom

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