Razer Basilisk Ultimate Chroma Problems | Razer Insider

Razer Basilisk Ultimate Chroma Problems

  • 2 December 2020
  • 0 replies
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Hello,

I just recently purchased a Razer Basilisk Ultimate with the charging dock, but I am having a problem with the chroma on both of them. When I place my mouse on the charging dock it will indicate it's status based on battery level with the chroma, this is awesome. The problem I am having is when I take my mouse off the charging dock it is stuck on that chroma mode, it does not go back to how I had it set before putting it on the dock. I tried changing settings on Razer Central and not even that will work. I also tried turning the mouse on and off and that will not work either. The only way to fix this problem is to unplug the charging dock from my PC and plug it back in, which is very annoying. Everytime I want to use this mouse after charging I have to unplug the charging dock to be able to change the chroma settings again. If anyone can please help me with a potential solution that would be greatly appreciated.

Thanks

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