Hello, i have a problem with my Razer Basilisk Ultimate.
I didn't use the product for a week, and when I wanted to use it again, neither the left nor the right click on the mouse worked, and before that there was nothing wrong with it. I tried to connect it to another computer and that didn't help either, it doesn't detect left or right click at all. The other buttons work fine but not these two.
Looking forward to your replys ASAP!
Thanks!
i have only had mine for a few days and the left click doesn't seem to always respond. i've had to push 2-3 times before anything happened.
Userlevel 7
+1
_Mata34_
Hello, i have a problem with my Razer Basilisk Ultimate.
I didn't use the product for a week, and when I wanted to use it again, neither the left nor the right click on the mouse worked, and before that there was nothing wrong with it. I tried to connect it to another computer and that didn't help either, it doesn't detect left or right click at all. The other buttons work fine but not these two.
Looking forward to your replys ASAP!
Thanks!
Looks like some hardware problem for me.
But you can try connect another mouse + basilisk ult, and try reset it to default settings via Synapse.
You can also try to update FW if possible: https://mysupport.razer.com/app/answers/detail/a_id/4552
i d like to know the solution cause I have the exact same issue with mine. I had to remap left click to button 4 to be able to use it, but I cannot game this way …
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