Razer Basilisk V3 Pro not charging | Razer Insider

Razer Basilisk V3 Pro not charging

  • 14 November 2022
  • 1 reply
  • 113 views

Hi,
i got my hands on an basilisk V3 Pro and i have been using it for about a week now. And i have an issue with the battery/charging of the mouse. Synapse shows me that the mouse is charging but the % is stuck at the same number (40% at this time) when i unboxed the mouse the battery showed 9x%, i have only turn off the RGB lights

things that i all ready did to se if it was a software issue
- restart PC
- restart synapse
- reinstall synapse

i dont have another system to check if it reports correctly or not

any thoughts?

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1 Reply

quick update
I was using the 2.4g as wireless conection, so i switched to BT to see if windows somehow could show me the battery life % and it did, it shows 100%, then i switched back to 2.4g and now synapse reports correctly the battery %

i dont know if this is a software issue or something with my device