Razer Basilisk X Hyperspeed Dongle Replacement | Razer Insider

Razer Basilisk X Hyperspeed Dongle Replacement

  • 20 September 2021
  • 1 reply
  • 11 views

It seems that there are some short circuit problems on my USB port, and when I plugged in my dongle it becomes hot, and my mouse cannot connect anymore. I cannot find a dongle for Razer Basilisk Hyperspeed in the store. Now my mouse cannot work and Razer Basilisk Hyperspeed does not support wired connecting. May I ask for a replacement?

Sincerely,
Du

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1 Reply

Userlevel 5
I can submit a ticket request for a spare dongle on your behalf if it's available in your region. PM me the serial number of your Razer Basilisk X Hyperspeed along with your mailing address so I can check it for you.

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