Razer Black Mamba Elite Scroll Wheel Not Scrolling

Discussion in 'Razer Support' started by WetAdultDiaper, Oct 23, 2021.

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  1. WetAdultDiaper

    WetAdultDiaper New Member

    The scroll wheel WILL left/right click on command, aswell as center click. Blew out the Mouse with Compressed air, update drivers, reassigned different commands to scroll and issues persists, connected to a different port, same issue, connected to a seperate device, same issue. This is my second mouse, first one was RMA's after 2-3 weeks I received a refurbish, work well at first, now this issue has occured on my mouse after 8-10 months of use.
    I really don't want to go through the RMA process again, and I want to know if it is a technical or mechanical issue, and can I amend it, Youtube is of no help.
     
  2. Razer.Xenon

    Razer.Xenon Retired

    Does the mouse behave like this even without Synapse running in the background? PM me the serial number of your mouse. That way, I can check if there's a more suitable firmware for your device. Let's continue from there.

    *Thread locked to curb the conversation to PMs.
     
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