Razer Blackshark V2 Pro pause button | Razer Insider

Razer Blackshark V2 Pro pause button

ree248
Userlevel 1
I have had this headset for a while now, when I pressed the pause button on the left earcup it would pauses/unpauses only whatever was playing in the background (e.g. if I was listening to Spotify and then I went to watch a video on YouTube and I pressed the button it would only pause Spotify), however recently when I press the button it pauses/unpauses every which is playing (this is especially bad as if I have one thing playing and one paused and then I press the button it would pause the thing which was playing but also unpause the thing which was paused). I would much prefer it to only pause back ground audio. Is there was a way to fix it?
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3 Replies

Razer.Speedcr0ss
Userlevel 7
ree248
I have had this headset for a while now, when I pressed the pause button on the left earcup it would pauses/unpauses only whatever was playing in the background (e.g. if I was listening to Spotify and then I went to watch a video on YouTube and I pressed the button it would only pause Spotify), however recently when I press the button it pauses/unpauses every which is playing (this is especially bad as if I have one thing playing and one paused and then I press the button it would pause the thing which was playing but also unpause the thing which was paused). I would much prefer it to only pause back ground audio. Is there was a way to fix it?


Is this behavior happening while the headset is connected/paired to another USB port or computer? Does the same issue occur when connected through the 3.5mm port?
ree248
Userlevel 1
Razer.Speedcr0ss
Is this behavior happening while the headset is connected/paired to another USB port or computer? Does the same issue occur when connected through the 3.5mm port?

when I use the 3.5mm cable the pause button doesn't work at all (tested on my phone and pc), and I get the results I talked about in the original post when in wireless mode.
Razer.Speedcr0ss
Userlevel 7
ree248
when I use the 3.5mm cable the pause button doesn't work at all (tested on my phone and pc), and I get the results I talked about in the original post when in wireless mode.


Thanks for pointing that out. Please submit a case to our Support Team or send me a PM so I can initiate a support ticket on your behalf.
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