Razer Blackshark V2 Pro Unbalanced Audio | Razer Insider

Razer Blackshark V2 Pro Unbalanced Audio

  • 18 December 2021
  • 1 reply
  • 13 views

Hey everyone, so my headsets have had this issue with unbalanced audio. The audio on the left side is slightly lower than the right. I got them nearly a year ago and haven't been able to find any fixes regarding this. I have looked at a similar post but for a different headset, linked below. I have tried the fixes such as reinstalling synapse 3 but nothing seemed to resolve the issue. Please help me find a solution to this problem as it has caused me many issues.

The post I looked at: /kraken-7-1-v2-unbalanced-audio.39613/#post-452082

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Userlevel 7
EagZie
Hey everyone, so my headsets have had this issue with unbalanced audio. The audio on the left side is slightly lower than the right. I got them nearly a year ago and haven't been able to find any fixes regarding this. I have looked at a similar post but for a different headset, linked below. I have tried the fixes such as reinstalling synapse 3 but nothing seemed to resolve the issue. Please help me find a solution to this problem as it has caused me many issues.

The post I looked at: /kraken-7-1-v2-unbalanced-audio.39613/#post-452082


Were you able to update the headset's firmware? If you haven't, please click this link. Also, does the behavior happen while the headset is plugged into a different USB port or computer? Try connecting the headset through its 3.5mm jack and check if the issue persists. Feel free to submit a case to our Support Team or send me a PM should you need additional assistance. I'll be locking this thread to curb our conversation privately.