razer blackshark v2 x wont show up as an input device

Discussion in 'Razer Support' started by azzy777, May 20, 2022.

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  1. azzy777

    azzy777 New Member

    hi, my razer blackshark v2 X headsets mic isn't working. my pc just defaults to using the built in mic. i tried checking my sound settings but the headset isn't even showing up under the recording tab, so i can't set it to default. it isn't showing up under my input devices either. synapse doesn't support v2 x but everywhere i look to try and install the drivers manually it says to use synapse lol idk what to do
     
  2. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    The Razer Blackshak V2 X uses a 3.5 mm audio jack connection and will use your PC's audio driver like Realtek HD audio for both input and output. Did you already install the Razer 7.1 Surround Sound application? You can register your device here if your purchase did not come with the activation code. Check the steps here on how to set up the 7.1 Surround sound and set it as your default output audio. Feel free to check our self-help page if you have questions or PM me anytime should you need further assistance.
     
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