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Razer Blackwidow Elite not found in Synapse 3 Beta

Discussion in 'Razer Synapse 3 Beta' started by DraZziWN1, Apr 2, 2020.

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  1. DraZziWN1

    DraZziWN1 New Member

    I have recently purchased a Razer blackwidow elite (orange), but Synpase 3.0 does not recognise it and the media keys do not work. The keybord in itself works, lights up, but the media keys do not work (they work only without synapse 3 installed). I have tried a clean Synapse 3 reinstall, tried deleting all the drivers in windows, but nothing works.
    I mention i have a goliathus chroma v2 and a deathadder elite that work just fine with Synapse 3.
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    How does the keyboard appear on the Device Manager? When a device isn't properly detected, Windows will install generic drivers. You will want to remove all the HID-compliant drivers then run Windows Updater to try to get the correct keyboard driver.

    *Moving this to the Support Forum for visibility.
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