Razer BlackWidow X Chroma

Discussion in 'Razer Support' started by DragonForceWR, Apr 26, 2021.

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  1. DragonForceWR

    DragonForceWR New Member

    Heyho!

    My keyboard has a weird behaviour since idk 5 month? When i start my pc everything is fine, but after an hour or so a block of LEDs will turn off. It looks like this:
    [​IMG]

    The only way to turn them back on is by unplugging the USB & plug it back in.

    Any Ideas? Is it a known issue ? Couldnt find anything about it....
     
    AnipR15 likes this.
  2. DragonForceWR

    DragonForceWR New Member

    looks like no one else had this issue yet....
     
  3. DragonForceWR

    DragonForceWR New Member

    Now its the other way around. I dont get it.
    [​IMG]
     
  4. DragonForceWR

    DragonForceWR New Member

    is there any other way to get support lol.
     
  5. AnipR15

    AnipR15 Active Member

    How it was happen, is it just on certain LED light?
     
  6. DragonForceWR

    DragonForceWR New Member

    I dont know how and why it happens. It randomly apears after a while and the only way to turn those lights back on is by reconnecting the Keyboard :/
     
  7. DragonForceWR

    DragonForceWR New Member

    And no its not always the same lights just the area is somewhat simular.
     
  8. DragonForceWR

    DragonForceWR New Member

    Ok. Today it was a bit different. So i guess its random now.
     
  9. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! Thanks for creating this thread. Is there any incident that occurred before the Chroma lighting behavior started? Does the issue happen while the Razer Synapse 3.0 is disabled or closed? Have you tried resetting the keyboard? If you haven't, please right-click the gear icon at the top-right of Razer Synapse 3.0, then select "Reset". Also, please try connecting the device to another USB port or computer and see if the issue persists.
     
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