Razer BlackWidow X Chroma | Razer Insider

Razer BlackWidow X Chroma

  • 26 April 2021
  • 8 replies
  • 2 views
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Heyho!

My keyboard has a weird behaviour since idk 5 month? When i start my pc everything is fine, but after an hour or so a block of LEDs will turn off. It looks like this:


The only way to turn them back on is by unplugging the USB & plug it back in.

Any Ideas? Is it a known issue ? Couldnt find anything about it....
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8 Replies

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looks like no one else had this issue yet....
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Now its the other way around. I dont get it.
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is there any other way to get support lol.
A
How it was happen, is it just on certain LED light?
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I dont know how and why it happens. It randomly apears after a while and the only way to turn those lights back on is by reconnecting the Keyboard 😕
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And no its not always the same lights just the area is somewhat simular.
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Ok. Today it was a bit different. So i guess its random now.
Razer.Speedcr0ss
Userlevel 7
DragonForceWR
Ok. Today it was a bit different. So i guess its random now.


Hi there! Thanks for creating this thread. Is there any incident that occurred before the Chroma lighting behavior started? Does the issue happen while the Razer Synapse 3.0 is disabled or closed? Have you tried resetting the keyboard? If you haven't, please right-click the gear icon at the top-right of Razer Synapse 3.0, then select "Reset". Also, please try connecting the device to another USB port or computer and see if the issue persists.
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