Razer Blade 14 2021 - Screen Goes Black Randomly | Razer Insider

Razer Blade 14 2021 - Screen Goes Black Randomly

  • 6 September 2021
  • 1 reply
  • 40 views
T
Hello Everyone,

I recently bought the new Razer Blade 14 and noticed a random black screen every now and then which comes back after 1 second and generally with a different brightness.

It didn't happen while playing heavy games so far, and only while doing light office work using an external monitor or the laptop screen on battery/plugged in.

I wonder if this could be something between the integrated GPU and the dedicated one, something like the system changing between both which is making the screen goes black in the meantime.

Much appreciated if anyone knows anything on the subject.
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1 Reply

R
Userlevel 4
Do you mind sending me your System and Application logs from Windows Event Viewer via PM? That would help me get a better picture of what's causing the random black screen. I'd also appreciate it if you can send me the serial number of your laptop along with a screenshot of your MSINFO32. Save them via Google Drive, then paste the shareable link to your message. Let's continue from there.



I'll lock this thread now.
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