Razer Blade 14 3rd replacement erratic touchpad | Razer Insider

Razer Blade 14 3rd replacement erratic touchpad

  • 10 September 2021
  • 1 reply
  • 9 views

Hello,

I wanted to get some feedback from other Blade 14 owners. Today I received my third Blade 14 and I can't believe that I still have a touchpad (and blacklight bleed) problem.

I have re-installed windows, installed all the recommended drivers etc. The touch pad is very very erratic (all of the previous models were). When scrolling with two fingers the cursor jitters, jumps to the other end of the screen (less frequently) and the scrolling jitters very very often. If I leave two fingers pressed on the touchpad, the any browser page starts to scroll on its own.

I can't believe that all three models had the same problems, unless it's a design/manufacturing issue?? Is there a fix for this? Has someone else experienced this?

If someone from Razer support is reading this, can you shed some light? I really want to keep this laptop, it's really nice, but without a working touchpad, it's useless.

Thanks.

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1 Reply

Userlevel 4
I know it is frustrating, and I apologize for the delayed response. Have you tried doing a hard reset on your laptop? Do send me the serial number or the case number via PM. That way, I can verify its model and take a closer look at this matter. Let's go from there. I'll lock this thread now.