Razer Blade 15(2018) "nocamerasareattached" error | Razer Insider
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Razer Blade 15(2018) "nocamerasareattached" error

B
Hi, I'm having an issue with my webcam for quit some time now, I'm getting the "<nocamerasareattached>" message when trying to open the webcam in apps. I'm also not able to find it listed under the device manager settings in windows 10. Regards,
pancholr
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  • pancholr
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    Notsoderpy
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10 Replies

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • February 8, 2020
This is highly likely a hardware issue. Please PM me the serial number of your RB15 so I can validate the warranty status. By the way, do you mind sending over a screenshot of the camera tab on your Device Manager?
L
1 person likes this
  • L
    luigii898
M
I have the same problem, the device manager does not even show the camera at all... It definitely worked before! Could this be related to a Synapse, Windows or BIOS update?
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • March 12, 2020
Maxincredible52
I have the same problem, the device manager does not even show the camera at all... It definitely worked before! Could this be related to a Synapse, Windows or BIOS update?
I'm afraid that this is less likely related to software issues. More often than not, a device that does not appear in the Device Manager is deemed defective. Do PM me so we can try to further isolate the issue before we jump into repair.
E
Razer.Caziel
This is highly likely a hardware issue. Please PM me the serial number of your RB15 so I can validate the warranty status. By the way, do you mind sending over a screenshot of the camera tab on your Device Manager?
I have the same problem too, could you let me know how i can fix it? Thanks!
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • March 17, 2020
eversightBarnRed532
I have the same problem too, could you let me know how i can fix it? Thanks!
As of this time, apart from making sure everything is updated, there's not much that we can do but have you reset to factory settings. If that doesn't help, you'll have to send us the laptop so we can have it repaired.
D
I remember deleting and uninstalling my driver once because I wasn't using my camera at all. Now I need it but windows won't detect it and I cannot find a driver anywhere. I have the 15" 2018 advanced model. Any help, please?
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • March 19, 2020
Darkcyborg
I remember deleting and uninstalling my driver once because I wasn't using my camera at all. Now I need it but windows won't detect it and I cannot find a driver anywhere. I have the 15" 2018 advanced model. Any help, please?
The laptop should still be able to detect the webcam if it is a driver issue. Things usually take a turn for the worse once it disappears from the Device Manager. PM me the serial number of your laptop so I can help you further isolate the issue.
G
Having the same issue here, please help. Thank you.
M
I'm having the same issue with my webcam, I'm getting the "<nocamerasareattached>" message when trying to open the webcam in apps. I'm also not able to find it listed under the device manager settings in windows 10
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • March 24, 2020
@GARNETIristhink429 @Mannym2743 Please PM me the serial number of your laptops along with a screenshot of your BIOS version and Device Manager. I'll take it from there. *Locking this thread to push things to PMs.
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