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Razer blade 15 adv 2019 - Touchpad issues

Discussion in 'Razer Support' started by Cyclamenaerocity664, Jun 12, 2019.

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  1. Cyclamenaerocity664

    Cyclamenaerocity664 New Member

    Dear all,

    the touchpad of my razer blade 15 advanced (RTX 2070) behaves sometimes a bit strange. I'm coming from a macbook pro so I'm certainly fastidious.

    1.
    Especially when I scroll slowly in chrome and have the intention to keep that scroll position or lift the fingers it happens (too) often that the scroll position suddenly jumps. Sometimes just a bit, sometimes it really bounces as if I performed a peppy two finger scroll gesture (but I didn't of course, maybe this is kinetic scrolling).

    I've also installed linux (manjaro to be precise) and I believe the touchpad works without those issues there (as far as scrolling is concerned, both with synaptics and libinput driver), so mostly this means that it's probably not a hardware issue but something about the windows driver.

    Do others have the same issue? Any ideas how to improve it? Can I disable or reduce the effect of kinetic scrolling?

    2.
    The touchpad sometimes freezes for a few seconds. This happens regularly when synapse starts, a few seconds after the laptop resumes from sleep (I could live with these both) and at random (this is the actual issue). While the touchpad is unresponsive for a few seconds the touchscreen works as expected.

    Any ideas about that?

    Yours,
    Stefan
     
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