Razer Blade 15 Advanced Mid 19 2070 - Random black screen | Razer Insider

Razer Blade 15 Advanced Mid 19 2070 - Random black screen

  • 28 October 2020
  • 4 replies
  • 23 views
O
Hello,
from 1 week the screen of my Razer Blade 15 Mid Advanced RTX-2070 randomly turn black only on 240hz. I tried everything: enable/disable self refreshing, disable/update/reinstall drivers of Intel Graphics UHD 630 but the problem still remains. All drivers are up to date with "Intel driver & Support Assistant" app.
Moreover, let me point out that my actual Razer Blade is a replace unit because on April I had the exact same problem!
Very bad experience..
Any advise to solve?
Thank you
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4 Replies

S
I have the same issue, there was another huge post last year on this issue as well. People have made it work by doing 60Hz (annoying I know). It's a optimus/Intel UHD graphics power switching issue from what I've heard. Interestingly I never had this hapepn until more recently, so idk what changed to make this happen...
S
OrangeSodaplaceauto942
Hello,
from 1 week the screen of my Razer Blade 15 Mid Advanced RTX-2070 randomly turn black only on 240hz. I tried everything: enable/disable self refreshing, disable/update/reinstall drivers of Intel Graphics UHD 630 but the problem still remains. All drivers are up to date with "Intel driver & Support Assistant" app.
Moreover, let me point out that my actual Razer Blade is a replace unit because on April I had the exact same problem!
Very bad experience..
Any advise to solve?
Thank you

Also another thing, a lot of people are having the black screen after Windows 2004 update, including desktops and other brands, so it might be a windows thing as well.
S
OrangeSodaplaceauto942
Hello,
from 1 week the screen of my Razer Blade 15 Mid Advanced RTX-2070 randomly turn black only on 240hz. I tried everything: enable/disable self refreshing, disable/update/reinstall drivers of Intel Graphics UHD 630 but the problem still remains. All drivers are up to date with "Intel driver & Support Assistant" app.
Moreover, let me point out that my actual Razer Blade is a replace unit because on April I had the exact same problem!
Very bad experience..
Any advise to solve?
Thank you

Also try out hibernate mode, it won't start up as fast as sleep, but it solved the issue for some people.
O
Good news:
for my Razer 15 issue seems resolved with latest updates:
- Intel UHD 630 graphics driver > 27.20.100.8935 - 28/10/2020
- NVIDIA GeForce RTX 2070 mq > 27.21.14.5730 - 06/11/2020
- Windows Feature Experience Pack 120.2212.31.0 - Build: 19042.610 - Windows 10 Home 20H2 - 29/‎10/‎2020
- Battery Mode: Best Performance
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