Razer Blade 15 Advanced Model 2019 - CTRL, Shift, Tab etc. turn on Caps Lock | Razer Insider

Razer Blade 15 Advanced Model 2019 - CTRL, Shift, Tab etc. turn on Caps Lock

  • 24 March 2021
  • 1 reply
  • 23 views
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My Razer laptop has a big problem with the keyboard. When I press the following keys: Left CTRL, Shift, Tab, ~, ESC, F1, Caps Lock gets turned on.

Also, when I press them again, they disable Caps Lock.
The problem starts to occur in different time intervals, for example, today when I started the computer, it occured after about 15 minutes. When I after that tried to reboot the computer - it occured immediately.

I tried updating all of the software provided for this model on Razer's website and even reinstalled Windows, but it looks like it's a firmware issue rather than Windows issue.

It is also worth mentioning, that all of those keys work, they give input, but the input isn't correct.
Here's a video illustrating the problem:
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1 Reply

Razer.Caziel
Userlevel 7
Key-chattering issues are typically hardware-related but do send me the serial number of the laptop. I can use that to look into firmware solutions. To initiate a PM, click on my name, then select Start a Conversation.

*Thread locked to curb the conversation to PMs.
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