Razer Blade 15 Advanced Model 2021 / Freeze on Adobe (After effects, Photoshop) | Razer Insider

Razer Blade 15 Advanced Model 2021 / Freeze on Adobe (After effects, Photoshop)

  • 13 August 2021
  • 1 reply
  • 18 views

Hello,

I bought the Razer Blade 15 Advanced Model 2021 1 month ago, and have noticed some pretty frustrating issues that I can't seem to resolve.
When I am using software from the Adobe suite (After Effects or Photoshop), the software systematically freezes randomly (about 30 sec after I have opened it) and I am then forced to close the application by opening the windows task manager.
I'm also having this problem on music software called Keyscape.
I do not know if it can come from the pc or the software because the rest of the computer is fluid.
This freeze occurs when the CPU and GPU are low.
I also performed all Windows updates but the problem persists.

Has anyone ever had this issue or a similar issue?

I really don't know what to do and I haven't found any solutions for weeks.

It slows me down in my work.

I hope that someone could help me.

Thanks in advance.

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1 Reply

Userlevel 7
tods_razer
Hello,

I bought the Razer Blade 15 Advanced Model 2021 1 month ago, and have noticed some pretty frustrating issues that I can't seem to resolve.
When I am using software from the Adobe suite (After Effects or Photoshop), the software systematically freezes randomly (about 30 sec after I have opened it) and I am then forced to close the application by opening the windows task manager.
I'm also having this problem on music software called Keyscape.
I do not know if it can come from the pc or the software because the rest of the computer is fluid.
This freeze occurs when the CPU and GPU are low.
I also performed all Windows updates but the problem persists.

Has anyone ever had this issue or a similar issue?

I really don't know what to do and I haven't found any solutions for weeks.

It slows me down in my work.

I hope that someone could help me.

Thanks in advance.


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