Razer Blade 15 camera and mic don't working

I have a Razer Blade 15'' base model and the camera and mic aren't working and they don't appear in the device manager. I already tried following these steps: https://mysupport.razer.com/app/answers/detail/a_id/3801/~/the-built-in-camera-on-my-razer-blade-is-not-detected?_ga=2.239285893.745962458.1652556527-161733640.1652399052 but nothing happens.