Problem: I would love to know why my $3k plus laptop can't manage to play games without crashing. The thing can barely play old games like Half Life 2 or Dawn of War without heating up. Crisis games are crashing on low setting and COD Warzone can't finish a game without blowing up. Useless Fixes: I have already done basic fixes recommended by razer help like dialing back the gpu and other stuff. Yes, everything is up to date. I'm using a laptop cooling pad and have even played in a 60 degree room to keep the temp down. I'm cold, the laptop isn't even that hot, and the thing still crashes all the time. Potential Isssue: the only thing I can think of at this point is the laptop can't handle being upgraded (despite the site stating otherwise when I bought it). I upgraded the 16 RAM to 32 and added a 2Tb SSD hard drive. Specs: this is the 2019 Advanced version and is definitely beyond the warranty. Intel i7- 9750 6 Core RTX 2070 Max-Q FHD 240Hz screen 16 GB RAM (now 32) 256 GB SSD (now 2 TB) I really want this laptop to work since razer is a good brand and normal day-to-day stuff runs fine. The fact remains that I paid a ton for a high quality gaming laptop that can barely perform for more than an hour (maybe 2-3 on 15 year old games). I have no idea what to do and am open to recomendations.