The main drive seems to be corrupt and it's been BSOD looping at boot even while going into the safe mode.
It seems like I need to reinstall the Windows on it, but unfortunately for some reason, the laptop freezes while trying to boot into the recovery partition. I want to try to wipe the whole SSD and do a fresh install, so I can find out if I need a new SSD but I am unable to find the recovery image anywhere on the support section of the Razer website. I haven't even been able to find an email address to contact.
The laptop is outside of the 1-year manufacturer warranty period.
Is there a way to get hands on the recovery image so that I can make a bootable USB drive and boot into it to do a clean install?
Or is it possible to just simply make a bootable Windows 10 USB drive and install it and then install the drivers afterwards?
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Userlevel 5
Hello, you can try contacting the support via Warranty Support (razer.com).
Do indicate to them the exact model of your Razer Blade, and they should be able to provide a recovery image for the Blade. Take note that it's a huge file, around 16GB for my case.
Alternatively, you could use a Windows 10 generic bootable (not really recommended for Razer Blade).
Do indicate to them the exact model of your Razer Blade, and they should be able to provide a recovery image for the Blade. Take note that it's a huge file, around 16GB for my case.
Alternatively, you could use a Windows 10 generic bootable (not really recommended for Razer Blade).
Userlevel 7
- I am the Lightbringer
- 4793 replies
-
20 April 2021
@kevinlee1020 Please send me the serial number of your laptop. I can use that to submit a recovery image request on your behalf.
*Thread locked to curb the conversation to PMs.
*Thread locked to curb the conversation to PMs.
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