Razer blade 15 won't turn on if not plugged in.

Discussion in 'Razer Support' started by clubgeoDarkCerulean202, Mar 9, 2022.

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  1. clubgeoDarkCerulean202

    clubgeoDarkCerulean202 New Member

    Hi,

    I have a Razer Blade 15 Advance 2019 and recently I noticed that it won't turn on if it is not plugged in. So I can't just run my laptop on battery. Furthermore, the battery is not charging even when it is plugged in and it is staying at 81%. Even it say it has 81% battery life, if I unplug the laptop it shuts down right away.

    Is it a software issue? Is there something wrong with the battery? Is there some way to fix my laptop?

    Thanks,
    Jim
     
    clubgeoDarkCerulean202, Mar 9, 2022
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  2. FiszPL

    FiszPL Well-Known Member VANGUARD

    Battery fault.
    Disassembly bottom case, check if the battery doesn't bloat.
     
    FiszPL, Mar 9, 2022
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  3. clubgeoDarkCerulean202

    clubgeoDarkCerulean202 New Member

    If it is not bloated? Could it be a software issue?
     
    clubgeoDarkCerulean202, Mar 10, 2022
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  4. Razer.TroyStory

    Razer.TroyStory Let's start to fix it and make a story

    Hi, @clubgeoDarkCerulean202! That's odd. Let's try to recalibrate the battery. Uninstall your battery drivers by following the steps in this guide. Should the problem persists, please PM me your device's serial number to look into RMA options.

    https://mysupport.razer.com/app/answers/detail/a_id/393/kw/Razer blade 15 battery is not detected
    Thread locked curbs to PMs.

    Hi, @clubgeoDarkCerulean202! That's odd. Let's try to recalibrate the battery. Uninstall your battery drivers by following the steps in this guide. Should the problem persists, please PM me your device's serial number to look into RMA options and check for the battery replacement.

    Thread locked to curb the conversation to PMs.
     
    Razer.TroyStory, Mar 10, 2022
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