Razer Blade 17 (2022) i9 4k switching to dedicated GPU not working

Discussion in 'Razer Support' started by betsoft, Apr 4, 2022.

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  1. betsoft

    betsoft New Member

    I have the new Blade 17 with i9 alder lake, 4k screen and when I try to switch to "dedicated GPU only mode" in Synapse it stays on Optimus after rebooting. Selecting 60/144 hz doesn't matter, it doesn't work.

    On my other razer blade 17 (2021) with 10th gen, full hd it works, but not on the new one, what can I do (besides going to the BIOS everytime)?
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Allow me to forward this behavior to our Support Team by initiating an investigation. Please send me the following:

    a. MSinfo logs.
    b. Screenshot of Windows version.
    c. Screenshot of Synapse version (Click the gear/cog icon at the top right. For Synapse 3.0, click About).
    d. Synapse 3.0 logs.
    e. Photo of the BIOS main tab.

    Save the files via Google Drive or any online drive account, then paste the shareable link in your PM. Ensure to provide access to the link so the team can view its content. I'll be locking this thread to curb our conversation privately.
     
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