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Razer Blade 17 Pro 2020 black screen

Discussion in 'Systems' started by pitha1337, Jul 20, 2020.

  1. pitha1337

    pitha1337 New Member

    Hi everyone,

    when unplugging the power cord when in "dedicated graphics card only mode" my screen goes black and can only be revived by plugging in the power cord again. Can someone please confirm this issue?

    Model: Razer Blade 17 Pro, 300Hz, RTX 2080 Super
     
    pancholr likes this.
  2. pocket_geek

    pocket_geek New Member

    Same here, it appears to be a driver issue with the latest version of Windows 10 coupled with the latest Nvidia driver. It doesn't appear to be a hardware problem since older drivers don't exhibit this problem
     
  3. pitha1337

    pitha1337 New Member

    Thanks for your reply. I also found out that with Windows 10 Build 2004 the screen stays black even when the power cable is connected. Had to revert back to the older build.
     
  4. Kaitokid021

    Kaitokid021 New Member

  5. pocket_geek

    pocket_geek New Member

    I'm not sure I buy this. Why would a driver update require a bios update to fix?
     
  6. Kaitokid021

    Kaitokid021 New Member

    I don't know either it seems they are all pointing each other call a cusotmer service from razer they point out its microsoft issue, nvidia said that its a different issue from microsoft and nvidia problem that razer need to update bios not sure why, Microsoft halted the update on devices that has problem. I reverted my razer blade to windows build 1903 I think the one that came with the factory and it seems that the windows build 2004 will not show up on me anymore on windows update my guess is they blocked the razer blade from getting it until this issue is fix maybe. Reverting to my factory build fixes everything though so Im happy with it, I can enjoy my blade now without issue
     
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