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Razer Blade 2017 (7700HQ-GTX 1060) Won't Charge

Discussion in 'Razer Support' started by greatRuberCORAL203, Nov 22, 2019.

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  1. greatRuberCORAL203

    greatRuberCORAL203 New Member

    Hellow everyone,

    About one week ago my laptop stopped charging. I was still able to use it at the time, but it couldn't charge. I tried changing the charger but that didn't seem to work. Now, my laptop is out of juice and I can't charge it. I am assuming it's a battery problem. Any thoughts/ideas?

    Note: The charger is working 100% (checked it on another razer) and my warranty has expired :slightly_sad:
     
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hi there! Sorry to hear about your laptop's charging concern. Have you contacted our Support team via phone, chat, or email? If you haven't yet, please send me a PM together with your laptop's serial number. Let's continue from there.
     
  3. DemerDRN

    DemerDRN New Member

    Hi, I'm experiencing the same issue with a (*Removed for security purpose), sending you a PM with my contacts and serial number
     
  4. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey there! Thanks for posting your concern here. I'll wait for your PM.
     
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