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Razer blade advanced 2020 - Coil sound

Discussion in 'Razer Support' started by Wasseem92, Aug 22, 2020.

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  1. Wasseem92

    Wasseem92 New Member

    Hi,

    I have purchased the Razer blade advanced 2020 few weeks ago.

    When the power cable plugged in, there is noticeable noise under the keyboard, like "zzzzzz". And when unplugged on power mode, the noise is significantly reduced.

    All the firmware are up to date.

    kindly advice on how to solve this issue.

    Thanks
     
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hi there! Thanks for posting your laptop's concern here. Please send me your laptop's serial number via PM. Let's continue from there.
     
  3. Wasseem92

    Wasseem92 New Member

    Hi,

    I have sent you the serial number via PM.
     
  4. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    I received it. I replied to your PM. I'll wait for your follow-up.
     

  5. I got the exact same problem! What did they recommend for you? So far, update firmware -_- (Hasn't helped, obviously)
     
  6. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey there! I received your PM. I updated your case number too. I'll wait for your follow-up. I'll be locking this thread now.
     
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