Ok so this is my first post so I apologize for format and all that jazz. English is also my secondary language so sorry for bad grammar and stuff.
I have a Razer Blade 15 Base Model Early 2020 and just today my Ethernet port stopped working. Tried a different cable and checked on other laptops so the issue has to be in the Blade 15. So I tried Windows Updater for the drivers. I checked the Network Adapter with show hidden devices and it just seems like my Ethernet driver just disappeared. Since the driver is nowhere to be seen that helped me rule out the idea of the port itself being damaged. So after a whole day of reading and stuff I tried installing the driver from the Realtek website but that didn't work either saying the network controller was not found and to plug the cable if Deep Sleep Mode is enabled.
To me it feels like this issue has an easy fix and I'm just failing to see or find the obvious. Anyways any help would be appreciated. Again, sorry for any scuffed English.
This topic has been closed for comments
Userlevel 7
+1
You can download some linux distro for eg. Ubuntu or Linux Mint, make a bootable USB stick, and run the linux live (from USB). You'll check if your ethernet works or not - because it may be both SW and/or HW issue.
Userlevel 4
Turquoiseplaneretro685
Ok so this is my first post so I apologize for format and all that jazz. English is also my secondary language so sorry for bad grammar and stuff.
I have a Razer Blade 15 Base Model Early 2020 and just today my Ethernet port stopped working. Tried a different cable and checked on other laptops so the issue has to be in the Blade 15. So I tried Windows Updater for the drivers. I checked the Network Adapter with show hidden devices and it just seems like my Ethernet driver just disappeared. Since the driver is nowhere to be seen that helped me rule out the idea of the port itself being damaged. So after a whole day of reading and stuff I tried installing the driver from the Realtek website but that didn't work either saying the network controller was not found and to plug the cable if Deep Sleep Mode is enabled.
To me it feels like this issue has an easy fix and I'm just failing to see or find the obvious. Anyways any help would be appreciated. Again, sorry for any scuffed English.
Thanks for giving a suggestion, @FiszPL. Allow me to take this over. It's sad to hear that you've gone through a lot to fix the Ethernet issue with your laptop. You can install the driver of the Network Adapter by following the steps provided in this guide. Should the issue persists, send me a PM with the serial number for possible RMA options.
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.