Hi,
I am currently facing an issue with my Razer blade pro 17, in which it will seem to not detect the charging cable and will either intermittently charge or not charge at all.
This issue has never presented in the past for me until now.
I have had to keep adjusting the position of the cable to get the laptop to charge... it seems to be an issue with the port since it will not recognize the charger unless it is in a specific position or is not being moved.
Thank you
This topic has been closed for comments
Userlevel 7
- Razer Support
- 2398 replies
-
11 October 2022
Hi snowhorse,
I agree, it's most-likey the charging port or the charger pin. Nevertheless, you can also check the steps here for further isolation. If you're still experiencing the same issue, please PM me the serial number so I can start a case and raise your concern to the relevant team for a repair request.
*Thread locked to curb conversation to PM.
I agree, it's most-likey the charging port or the charger pin. Nevertheless, you can also check the steps here for further isolation. If you're still experiencing the same issue, please PM me the serial number so I can start a case and raise your concern to the relevant team for a repair request.
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.