Razer Blade Pro 2020 Black Screen Problems | Razer Insider

Razer Blade Pro 2020 Black Screen Problems

  • 3 September 2021
  • 1 reply
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I have a blade 17 pro 4k with a GeForce RTX 2080 SUPER max-Q. Laptop now black screens every time it goes into windows - only solution I have found is turning on NVIDIA optimus in the BIOS which sucks - caps my refresh rate and causes fps issues. Screens connected via HDMI still work.

Can we please get a patch razer - seen tons of people with this problem as there are issues with all newer NVIDIA drivers. $5000 for a machine = should not have problems like this 1 year in.

Please let me know fix and dont tell me to revert to factory setting drivers ideally.

Thanks

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Userlevel 5
Do send me a screenshot of the application logs from Windows Event Viewer. That'll give me a better view of what's going on in the background. I'd also appreciate it if you can send me the serial number of your device along with a screenshot of your MSINFO32.

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