Hi,
So on my Blade Stealth 13(graphics model) I'm having an issue with crazy coil whine any time the disk is accessed. It's not coming through the speakers - even when muted the noise can still be heard. It doesn't matter if the laptop is in low power or creator mode - there is a very loud coil whine(scrubbing-like electrical noise) coming from the laptop.
I've heard that Razer is offering a special BIOS for those laptops affected by this - any chance I could get such a special BIOS for mine please? My serial number is:
Product no: RZ09-02812W71
Serial no: REMOVED
thank you!
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Userlevel 6
Hi there! Can you share a short video of the issue so we can take a closer look?
Hi RedPanda! Of course - here's a video I just took:
To add to this - the sound persists no matter if the laptop is plugged in or not, but it's louder when plugged in. Selecting Creator Mode/Balanced/Low Power in Synapse has no impact on the sound - it's always there.
However, I have found a suggestion that "fixes" it - using ThrottleStop and disabling TurboBoost on the CPU gets rid of that sound entirely! However, that is not a "fix" in that without TurboBoost the CPU is limited to 2.0GHz and therefore much slower than acceptable. So if you do have a BIOS update that could fix it, it would be really appreciated!
To add to this - the sound persists no matter if the laptop is plugged in or not, but it's louder when plugged in. Selecting Creator Mode/Balanced/Low Power in Synapse has no impact on the sound - it's always there.
However, I have found a suggestion that "fixes" it - using ThrottleStop and disabling TurboBoost on the CPU gets rid of that sound entirely! However, that is not a "fix" in that without TurboBoost the CPU is limited to 2.0GHz and therefore much slower than acceptable. So if you do have a BIOS update that could fix it, it would be really appreciated!
Userlevel 6
Thanks for the video. You should be able to find the link to the BIOS updater here. Let me know how it goes or if you have any questions.
Edit: Ok, after following the link it turns out I didn't have BIOS 1.02. When I ran the updater it said that it will upgrade my BIOS from 1.01 to 1.02.
So I ran the updater.....and the progress bar got to the end, and now appears stuck? It's been at 100% for 15 minutes now with nothing happening. What do I do now?
Edit2: This is not my videos, but it does the exact same thing as for this guy:
So I ran the updater.....and the progress bar got to the end, and now appears stuck? It's been at 100% for 15 minutes now with nothing happening. What do I do now?
Edit2: This is not my videos, but it does the exact same thing as for this guy:
After leaving the laptop for ~10 hours, it still hasn't finished updating the BIOS. The mouse and keyboard are still locked. Please advise what to do next urgently.
Userlevel 6
Thanks for the update. Please PM me the serial number of your Blade. I'll pick it up from there.
Hi, just sent you a PM with the serial number
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