Razer Blade "Tab" key falls out easily

Discussion in 'Systems' started by rickyipcw, Feb 11, 2017.

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  1. rickyipcw

    rickyipcw New Member

    I have a Razer Blade 2016 (GTX 1060) from Amazon, and this week I found the "Tab" key just fell out by itself for several times. It has always been the right side that comes loose.

    I pressed the key down, and it locked back to the normal place, but it would come loose again later randomly. I could not find any observable broken part on the key cap and the base.

    I don't want to return my blade just because a key falls out easily. Any quick fix to this? photo_2017-02-11_19-04-03.jpg photo_2017-02-11_19-04-35.jpg
     
    rickyipcw, Feb 11, 2017
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  2. Inactive member 128390

    Inactive member 128390 Guest

    Sounds like the scissor switch underneath the keyboard may be faulty or broken. It would be best that you contact our Support team for a repair or contact Amazon for a replacement if it is still within their return period. Thank you.
     
    Inactive member 128390, Feb 13, 2017
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