Hi everyone,
This is my third Razor Book 13 within two weeks. I've sent two models back to Amazon - one because of a sunk-in left shift key, the other one due to the exact same problem AND a problem with the middle part of where the hinge is: it kinks when you close the lid, causing a sharp bend in the plastic cover.
I've bought a model directly from Razor now, and even though this one no longer has the sunk-in key, the problem with the hinge foil is there once again. My laptop is only 48 hours "old". Seems to be a general design flaw.
Is anyone experiencing the same? And if so, did you find any solution? The laptop itself is a gorgeous device, I am tired of exchanging the models, though.
Cheers
Jay
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Hey,
I have just checked on my Razer Book and have the same problem. I raised a support case for a different problem, but I will include this in the ticket as well.
I have just checked on my Razer Book and have the same problem. I raised a support case for a different problem, but I will include this in the ticket as well.
I had exactly the same problem! I sent it back to razer and they replaced it with a new unit. It is a design flaw. I regret buying this laptop. I'm also having a lot of random BSODs.
bibendum
Hi everyone,
This is my third Razor Book 13 within two weeks. I've sent two models back to Amazon - one because of a sunk-in left shift key, the other one due to the exact same problem AND a problem with the middle part of where the hinge is: it kinks when you close the lid, causing a sharp bend in the plastic cover.
I've bought a model directly from Razor now, and even though this one no longer has the sunk-in key, the problem with the hinge foil is there once again. My laptop is only 48 hours "old". Seems to be a general design flaw.
Is anyone experiencing the same? And if so, did you find any solution? The laptop itself is a gorgeous device, I am tired of exchanging the models, though.
Cheers
Jay
hey! I had the same foil issue on my book 13, I asked Razer what it’s purpose is and they replied with “The foil on the hinge protects the internal components of your device from dust and other foreign objects.” so I don’t care much about it, as long as it doesn’t affect the laptop functionality
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