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Razer Book 13 issue

Discussion in 'Razer Support' started by HerrMroz, Jan 5, 2021.

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  1. HerrMroz

    HerrMroz New Member

    I've just bought the Razer Book and sadly my unit seems to be faulty. Tape (I have no idea how to call it) right under display (under RAZER sign) bends in a weird way (see the pics below). Does anyone have this issue or it's just a faulty unit? I closed the laptop lid like max 10 times.
    IMG_20210105_195106s.jpg IMG_20210105_195058s.jpg
     
    HerrMroz, Jan 5, 2021
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    It does flex unevenly. Since this is a physical defect, it would be best if you send it back to us. Please send me the serial number of the laptop so I can help you submit a warranty claim.

    *Thread locked to curb the conversation to PMs.
     
    Razer.Caziel, Jan 13, 2021
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