Razer Central Downloads but gives me a black screen when run | Razer Insider

Razer Central Downloads but gives me a black screen when run

  • 16 September 2022
  • 2 replies
  • 4 views
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I downloaded razer synapse on my razer blade 15 that I just upgraded the ssd card on and now when I click on the log in to use razer synapse it just gives me a blank razer window. I am tried unistalling and reinstalling almost a dozen times clean reinstalles and everything and I am stumped.

Thanks for any help
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2 Replies

FiszPL
Rank
Userlevel 7
Badge +1
Be sure, that you have .net 4.8 installed and Visual C++ newest redistributables.

Also you can try clean re-install Synapse:

  • Uninstall Synapse
  • Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  • Then restart your PC
  • After reboot install Synapse again (as administrator).
Razer.Zionzedd
Userlevel 7
DBuddyBoyD
I downloaded razer synapse on my razer blade 15 that I just upgraded the ssd card on and now when I click on the log in to use razer synapse it just gives me a blank razer window. I am tried unistalling and reinstalling almost a dozen times clean reinstalles and everything and I am stumped.

Thanks for any help


Clean install the Synapse app by following the steps here. If you're still experiencing the same issue, let me know through PM so I can start a case and raise your concern to the Software Team.

*Thread locked to curb conversation to PM.
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