Razer Chroma framerate down to a crawl after Windows 10 2004 update | Razer Insider

Razer Chroma framerate down to a crawl after Windows 10 2004 update

  • 31 May 2020
  • 2 replies
  • 114 views
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After updating Windows 10 with the 2004 (May 2020) update, the refresh rate on Chroma devices seem to have been reduced to about 4 FPS.

Seems to affect Chroma-enabled games and applications. Chroma Studio animations do not seem to be affected, though.

I've tried a clean reinstall of Synapse 3, with the same results.

Tested with a Cynosa keyboard on Overwatch, Mechwarrior 5 and EliteChroma (a .NET app to add effects to Elite:Dangerous).

Seems to be related to these threads:
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2 Replies

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I noticed this as well today after my razer blade 15 advanced updated to windows 10 v2004. Hopefully there will be an update to resolve this issue.
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Issue appear to have been resolved after I received the following driver from Windows Update:

[indent]Razer Inc - HIDClass - 6.2.9200.16473[/indent]

After rebooting, Razer Synapse updated itself to version 3.5.610.60513.
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