Razer Chroma framerate down to a crawl after Windows 10 2004 update

Discussion in 'Razer Chroma' started by YKZAElrith, May 31, 2020.

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  1. YKZAElrith

    YKZAElrith New Member

    After updating Windows 10 with the 2004 (May 2020) update, the refresh rate on Chroma devices seem to have been reduced to about 4 FPS.

    Seems to affect Chroma-enabled games and applications. Chroma Studio animations do not seem to be affected, though.

    I've tried a clean reinstall of Synapse 3, with the same results.

    Tested with a Cynosa keyboard on Overwatch, Mechwarrior 5 and EliteChroma (a .NET app to add effects to Elite:Dangerous).

    Seems to be related to these threads:
    Last edited: May 31, 2020
  2. PaviTrance

    PaviTrance New Member

    I noticed this as well today after my razer blade 15 advanced updated to windows 10 v2004. Hopefully there will be an update to resolve this issue.
  3. YKZAElrith

    YKZAElrith New Member

    Issue appear to have been resolved after I received the following driver from Windows Update:

    Razer Inc - HIDClass - 6.2.9200.16473​

    After rebooting, Razer Synapse updated itself to version 3.5.610.60513.
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