Razer Chroma framerate down to a crawl after Windows 10 2004 update

Discussion in 'Razer Chroma' started by YKZAElrith, May 31, 2020.

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  1. YKZAElrith

    YKZAElrith New Member

    After updating Windows 10 with the 2004 (May 2020) update, the refresh rate on Chroma devices seem to have been reduced to about 4 FPS.

    Seems to affect Chroma-enabled games and applications. Chroma Studio animations do not seem to be affected, though.

    I've tried a clean reinstall of Synapse 3, with the same results.

    Tested with a Cynosa keyboard on Overwatch, Mechwarrior 5 and EliteChroma (a .NET app to add effects to Elite:Dangerous).

    Seems to be related to these threads:
     
    Last edited: May 31, 2020
    YKZAElrith, May 31, 2020
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  2. PaviTrance

    PaviTrance New Member

    I noticed this as well today after my razer blade 15 advanced updated to windows 10 v2004. Hopefully there will be an update to resolve this issue.
     
    PaviTrance, Jun 15, 2020
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  3. YKZAElrith

    YKZAElrith New Member

    Issue appear to have been resolved after I received the following driver from Windows Update:

    Razer Inc - HIDClass - 6.2.9200.16473​

    After rebooting, Razer Synapse updated itself to version 3.5.610.60513.
     
    YKZAElrith, Jun 19, 2020
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